While you could switch browsers if you are using Mac or Windows devices, to watch in 1080p, you could also consider using one of the native applications that Netflix offers. I suggest you try several movies or shows, for instance Netflix originals to make sure that is not the limiting factor in your case. Some videos are not available in HD or Ultra HD, which means that you won't be able to play them in better quality even if you met all requirements. If you see 3000 as the maximum, you are only getting 720p at the most.
You can also verify the quality that you are getting by using the shortcut Ctrl-Shift-Alt-S while a stream is playing using the HTML5 Player.Ī menu pops up listing all video and audio bitrates supported by the player.
The basic plan does not support HD or Ultra HD, and if that's your plan, it explains why you cannot stream in HD quality.
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